What contact options are available for goals88?

You can use the 24/7 Burmese-language Live Chat directly on the platform. For email, send your message to support@goals88.mom. These two channels are the only official support channels.

Official Document

goals88 Terms & Conditions and Rules

This page explains everything related to using the goals88 platform. Players are requested to read these terms carefully before accessing the site.

Last updated: 30 October 2026

1. Definitions and Interpretations
2. Eligibility Requirements
3. Account Registration and Management
4. Deposit and Withdrawal Policy
5. Bonus and Promotion Rules
6. Game Rules
7. Disputes and Objections
8. Account Restriction and Suspension
9. Personal Data and Security
10. Legal and Liability Limitations
11. Responsible Gaming
12. Changes and Contact
FAQ

1. Definitions and Interpretations

In these terms, "platform" refers to the official goals88 website and all related services. "Player" refers to a person who has officially registered and holds an account on the goals88 platform. "Service" refers to all activities available on the platform, including football betting, live casino, slots games, esports, and all other game types.

"Bonus" refers to the monetary amount or playing credits that goals88 provides to players under an agreed set of conditions. "Valid wager" refers to amounts wagered using the player's own deposited funds, and does not include amounts wagered using bonus funds.

Important Notice: You must read and agree to these terms before continuing to use the goals88 platform. Accessing the platform is taken as acceptance of these terms.

2. Eligibility Requirements

Only those who meet the following requirements are eligible to access and play on the goals88 platform—

Must be 21+ years of age
Must be able to play without violating the laws of their country of residence
Must understand the game types they wish to play and be able to make their own decisions
Must not access or play using another person's account
Must personally understand the financial risks involved in gambling

Warning: If goals88 finds that someone has accessed the platform through fraudulent means, allowed players under 21 to play, or committed clear financial fraud, goals88 has the right to immediately close the account and take action in accordance with applicable law.

3. Account Registration and Management

3.1 Requirements for Opening an Account

Each individual may only open one account on goals88. It is not permitted to open more than one account using the same address, phone number, or payment method. If this is found to have occurred, all such accounts may be suspended and any bonus funds in those accounts may be forfeited without refund.

3.2 Accuracy of Registration Details

Personal information provided — including name, national registration number, date of birth, phone number, and payment details — must be filled in accurately. If inaccurate information is found to have been provided, goals88 may place a hold on withdrawals and conduct a verification review.

3.3 Account Security

Players are personally responsible for keeping their account login credentials confidential. Allowing others to access and play on your account is not permitted. Players are fully responsible for all funds and activity in their account, and goals88 will not be liable even if a claim is made that a third party gained access. It is therefore recommended that you set a strong password and change it regularly.

4. Deposit and Withdrawal Policy

4.1 Deposits

Deposits on the goals88 platform can be made via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum deposit amount is 3,000 Ks. When depositing, only the bank account or mobile payment method registered to your account may be used — deposits made using a third party's payment method will not be accepted.

4.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawals will be processed within 15 minutes to 2 hours of the request being submitted. Withdrawals can only be made using the same payment method used for your deposit.

Note on Withdrawals: When requesting a withdrawal, players may be required to go through a Know Your Customer (KYC) verification process to confirm their personal details. Withdrawals may be placed on hold until this process is completed.

4.3 Source of Funds Verification

goals88 has the right to verify the source of funds and may hold and investigate any withdrawal where there is suspicion that funds were obtained through improper means. Accounts of players who fail to cooperate with this requirement may be closed, and such decisions cannot be appealed by the player.

5. Bonus and Promotion Rules

5.1 Welcome Bonus

goals88 offers a 100% welcome bonus on your first deposit, up to a maximum of 300,000 Ks. For example — if you deposit 20,000 Ks, you receive a 20,000 Ks bonus and can play with a total of 40,000 Ks. To be eligible to withdraw this bonus, you must complete wagering of 20 times the bonus amount — meaning 20,000 Ks × 20 = 400,000 Ks — before a withdrawal can be made.

For higher amounts — for example, if you deposit 620,000 Ks you receive a 300,000 Ks bonus and can play with a total of 920,000 Ks. You must wager the bonus amount of 300,000 Ks × 20 = 6,000,000 Ks before you can withdraw.

Bonus Wagering Requirement: You must wager 20 times the bonus amount before any winnings from the bonus can be withdrawn. Only bets placed with your own funds count toward the wagering requirement.

5.2 General Promotion Terms

Each promotion may have its own specific rules, which are subject to change. If you attempt repeated withdrawals while a bonus is active, the bonus may be cancelled. Bonus claims where genuine personal play cannot be verified — including misuse of referral bonuses — may be voided.

5.3 Referral Bonus

When you refer a friend, both of you can receive 8% of that friend's first deposit as a bonus, up to a maximum of 30,000 Ks each. You can also earn a weekly commission of 0.3% of the valid bets placed by the friends you referred.

6. Game Rules

6.1 Game Types

goals88 offers football betting, live casino (including Baccarat, Roulette, and Dragon Tiger), slots, Sic Bo, Shan Koe Mee, esports betting, and fish shooting games. Each game type has its own rules and bonus wagering contribution rate.

6.2 Fair Play

All games use a Random Number Generator (RNG) that is maintained through independent audits. Settled game results on goals88 cannot be reversed — only payouts made in error due to technical faults will be corrected.

6.3 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed on the game screen during play. Players may not place bets that exceed these limits.

7. Disputes and Rejected Claims

Withdrawal processing depends on the amount deposited and wagered, completion of bonus wagering requirements, and the accuracy of the personal information you have provided. goals88 reserves the right to reject a withdrawal for the following reasons —

Attempting to withdraw before the bonus wagering requirement has been met
Personal information found to be inaccurate upon verification
Evidence of fraudulent play or system abuse
Suspicion of money laundering
Account verification (KYC) not yet completed

A player whose withdrawal has been rejected may contact goals88 customer support via Live Chat or [email protected] to request clarification.

8. Account Suspension and Closure

goals88 reserves the right to suspend or terminate a player's account. This right may be exercised for the following reasons —

A breach of these terms and conditions is found
Fraudulent bonus claiming is detected
Third-party use of the account is detected
The player requests account closure themselves (for responsible gaming purposes)

Account closure requested by the player will be handled in accordance with our responsible gaming policy, and you may also set personal betting limits. Learn more on the Responsible Gaming page.

9. Personal Data and Security

goals88 protects the personal information you provide using SSL encryption. Your personal data will not be shared with third parties and will only be disclosed when required by law. For full details on how your data is managed, please read our Privacy Policy.

10. Legal Compliance and Limitation of Liability

Games on the goals88 platform are provided for entertainment purposes only. goals88 is not liable for any financial loss, physical harm, or financial damage arising from a player's own decision to participate. Players are personally responsible for ensuring their activity complies with the laws of their country of residence, and should consult their own legal adviser for any legal questions.

If a game is disrupted due to technical issues, server problems or connection failure, goals88 will do its best to resolve the situation, but is not responsible for any losses caused as a result.

11. Responsible Gaming

goals88 puts players' well-being first. If you are going through financial hardship, stress, or are chasing losses, please step away from gaming. If you feel you are losing control of your play, contact goals88 customer service and request personal betting limits.

21+ only. Please be aware that betting carries financial risk. You can read the full Responsible Gaming policy here.

12. Changes & Contact Us

goals88 may update these terms and conditions at any time, and any changes will be announced on the platform. Continuing to play after such an announcement means you accept the changes. Players should check back on this page regularly.

If you have any questions about these terms and conditions, you can contact goals88 customer service via 24/7 Burmese-language Live Chat, or by email at [email protected].

Contact: [email protected] | 24/7 Live Chat (Burmese-language support)

Terms & Conditions — FAQ

Read them when you first open an account, and check back whenever you claim a bonus, make a withdrawal, or run into any issues. If goals88 updates the terms, the changes will be announced on the platform, so it's worth reviewing them regularly.

Common reasons include: attempting to withdraw before meeting the bonus wagering requirement, incorrect personal information, or incomplete identity verification (KYC). If your withdrawal is rejected, contact [email protected] for clarification.

When you receive a bonus, you must wager a set multiple of that bonus amount before you can withdraw any winnings from it. For goals88's welcome bonus, that multiplier is 20x. For example, if you receive a 20,000 Ks bonus, you must wager 20,000 × 20 = 400,000 Ks before you can withdraw.

The minimum deposit at goals88 is 3,000 Ks and the minimum withdrawal is 30,000 Ks. These limits apply to all payment methods: KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer.

No. Each person is allowed one account only. If multiple accounts are found under different names, addresses, or payment methods, all of them may be suspended and any bonus funds in those accounts forfeited.

Withdrawals are normally processed within 15 minutes to 2 hours of the request. Note that processing may take longer if your identity verification (KYC) is not yet complete.

Depending on the severity of the violation, goals88 may cancel bonuses, suspend the account, or close it permanently. If you disagree with the decision, you can reach out via Live Chat or email [email protected] to raise your case.

You can use the 24/7 Burmese-language Live Chat directly on the platform. For email, send your message to [email protected]. These two channels are the only official support channels.